Improve Business Processes with a Proven ITSM Platform
In the past, driving business benefits via automation was hampered by complex platforms that restricted your users, rather than enabling them. ITSM was both inflexible and complex, limiting the ability for your organisation to gain the true business value. Our next-generation ITSM platform includes support for key ITIL processes, a workflow engine, notifications, and automation that make ITSM easy to deliver.
Deliver People-Centric User Experiences
Deploying superior user experiences is key to gaining adoption and realising business benefits. With EasyVista's Service Apps technology, you can power a new way of work, increasing productivity by over 30%. A codeless UI allows you to configure portals, apps, and dashboards for anyone in your organisation — whether their responsibilities involve asset management, contract review, HR request handling, or anything in between.
Help Users Help Themselves
Reducing service desk calls is the ultimate goal of self-service and, when done right, it can lead to significant gains in ROI. With EasyVista's Self Help solution, you can go beyond the limits of a traditional knowledge base by delivering interactive knowledge experiences to your users. Take users down the best path to resolution with greater simplicity, allowing them to gain confidence and independence while saving your business time and money.
