EASYVISTA SELF HELP FOR SALESFORCE SERVICE CLOUD
EasyVista Self Help for Salesforce Service Cloud provides data-driven interactive scripts and troubleshooting solutions that will:
Improve productivity and key performance indicators (FCR, AHT, QoS, CES, NPS) for customer service organisations
Simplify complex issues for your customer service agents with step-by-step procedures
Increase call handling efficiency with automation that creates and updates cases and tasks
Get in touch with our team and see how you can provide an exceptional user experience for both customer service agents and customers.