INTEGRATE YOUR SYSTEMS FOR A MORE HOLISTIC CUSTOMER EXPERIENCE
Happy employees make happy customers. Give your employees a powerful user experience by leveraging our EV Self Help solution integration capabilities to display EV Self Help content in a unified desktop for your customer support agents. Easily integrate and create automations with third-party applications such as Salesforce, EasyVista Service Manager, and many others with standard REST API connectors.
EXPAND YOUR SUPPORT TO INCLUDE VIRTUAL AGENTS
Incorporate virtual agents to provide conversational experiences for your customers based on guides designed in our studio and using our integrated natural language processing (NLP) engine. Combine the power of our artificial intelligence with the automation capabilities of the EV Self Help Studio to easily qualify complex cases and automatically trigger any associated workflows.