VERSION 9.0 ~ Now Available
Organise and manage your help desk and assets now!
Numara® Track-It!® is a proven, comprehensive IT help desk and asset management solution that allows you to cost effectively implement industry best practices, including ITIL®
Proven:
Behind every successful company are loyal customers.
We have over 50,000 customer sites worldwide!
When you implement Numara Track-It!, you are in good company – more than 50,000 customer sites worldwide use our help desk and asset management solution. You can be assured of excellent service; Numara Software’s customer satisfaction ratings are among the highest in the industry. Since 1991, we have listened carefully to our customers and delivered a powerful solution that meets their IT help desk and asset management needs.
Building on the award-winning legacy of previous releases, Numara Track-It! 9 delivers best-in-class features and functionality at a very low cost of ownership. The solution is scalable to meet customer needs as business requirements evolve.
Comprehensive:
A single integrated system improves visibility and control.
With Numara Track-It! there is no need to manage multiple non-integrated applications. All of your IT help desk and asset management needs are covered in a single integrated application. You can feel confident that you have a 360 degree view of your incidents, problems, change requests and assets from within a single solution.
Cost effective:
Optimise help desk efficiency
Numara Track-It! provides a single access point for all of your incidents, problems, change requests and assets. Managing people, processes and knowledge in one central location saves time and ensures proper relationships between all of your data.
Best Practice:
To keep your operation running profitably, you need to align IT with business objectives, ensuring optimal availability, dependability, security and IT performance. Numara Track-It! offers a powerful workflow engine to support the core ITIL best practices, including incident, problem, change and asset management functions. Though well-trained staff and defined process is important, a comprehensive solution is essential.
WHATS NEW in Track It! 9
* Enhanced ITIL Best Practice Support
* Change Management
* Performance Optimization
* NEW! Support for multiple email addresses
* IMPROVED! Asset Management
* IMPROVED! Help Desk Functionality
* Expanded Platform Support
* Simplified updates with automatic back up and data protection
* Simplified and integrated directory importer
Serving over 50,000 customer sites worldwide, Numara Software is a global leader in providing practical software solutions for service management to IT professionals. From a single technician running a help desk to 1000 technicians managing a complex service desk, IT organizations of all sizes trust our award-winning solutions, featuring Numara Track-It! and Numara FootPrints, to track requests, automate workflows and support internal and external customers.
Unlike other complex, difficult-to-implement, and costly products, we offer robust, affordable and easy-to-use solutions that can be quickly deployed without disruption to your business. Our flexible solutions can be implemented right out of the box or configured to match your unique IT environment and business processes.
They can also be leveraged to support non-IT operations, such as human resources and facilities, allowing you to optimize your investments in licensing, maintenance, training, and support.
Numara Software are passionate about helping people successfully manage their IT environments. For fruther information on Numara Track It! 9.0 please click here or find out how we can help you by contacting Pacen Corp Pty Ltd: +61 2 9955 3595 or email sales@pacen.com.au
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