ITRP is a premium IT service management application service. It is the only ITSM solution that tracks both end-to-end SLAs and the SLAs with external service providers.
ITRP also offers the most intuitive user interface of any enterprise-class ITSM application and delivers the fastest response times for organizations that operate globally.
- Incident & request management
- Self Service for end-users
- Console for service desk analysts
- Request template
- Problem & change management